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Agreement on the Provision of Data via API

17/07/2025

concluded pursuant to ยง 269 para. 2 of the Commercial Code No. 513/1991 Coll. as amended

Contracting Parties

  1. Client - A legal entity or entrepreneur who orders services via the Pulsawork platform. The Client undertakes to use the platform at their own risk.
  2. Provider is HRIIS s.r.o., the operator of the portal www.pulsawork.com and other portals on other domains, providing services related to process management in companies through a software application, as well as related services, all under the conditions specified in these GTC. The Provider operates the technological platform (Pulsawork), a software system operated by HRIIS s.r.o., used for: - placing orders,
    - recording fulfillment,
    - document exchange,
    - supplier reputation rating, - communication between parties. The Provider does not act as a contractual party to individual orders unless HRIIS s.r.o. expressly acts as the Client in a given individual case.

Article I. Introductory Provisions

  1. The subject of this agreement is to regulate the rights and obligations of the parties when providing services via a secure API.
  2. The agreement sets out the method and conditions of using the API and defines rights and obligations.
  3. Each party provides its services in its own name and on its own account.
  4. Neither party is authorized to act on behalf of the other party.

Article II. Service Packages and Price

  1. The subject of services and price are defined in the Provider's Price List at www.pulsawork.com/pricing (hereinafter referred to as the "Provider's Price List").
  2. For services beyond the package, the price will be defined in the provider's price list.
  3. The Provider may increase the fee by the inflation rate published by the Statistical Office of the Slovak Republic.
  4. Billing is based on the maximum number of accesses per month.
  5. The minimum monthly service value is defined in the Provider's Price List.
  6. The Provider ensures technical support and API operation.

Article III. Payment Terms

  1. The price is stated without VAT, valid VAT will be added.
  2. The price is fixed, changes only by written amendment.
  3. Payments are made based on invoices in accordance with the agreement and legal regulations.
  4. The invoice is always issued on the last day of the month.
  5. The Client may return the invoice if it does not meet the requirements.
  6. The due date is 7 days from delivery, the contractual late interest is 0.02% per day.

Article IV. Rights and Obligations of the Parties

  1. The Provider provides services according to this agreement and its annexes.
  2. May require necessary cooperation from the Client.
  3. The Client undertakes to provide it.

Article V. Special Provisions on Confidentiality

  1. The Provider maintains confidentiality about confidential information.
  2. Confidential information does not include publicly known or legally obtained information.
  3. Confidentiality also applies to employees and contractual partners.
  4. In case of breach, the Client is entitled to compensation for damages under the Commercial Code.

Article VI. Incident Reporting

  1. Incidents are reported to: support@pulsawork.com or via the form on the platform called Bug Tracker.
  2. The Provider will confirm receipt of the email and start resolving the incident.
  3. Incident priorities:
Code Priority Description Response Time
1 High API not working, serious security issue 12 hours
2 Medium Reduced functionality, major impacts 36 hours / 3 business days
3 Low Cosmetic errors Next release
  1. The Provider is not liable for damages caused by intervention in the Client's systems.

Article X. References

  1. The parties grant each other free consent to use references.
  2. References may also be published externally (web, marketing).
  3. The parties will provide each other with logos and materials for references.

Article XI. Termination of the Agreement

  1. The agreement is concluded for 1 year with automatic renewal.
  2. Notice of non-renewal: at least 3 months in advance.
  3. Possibility to terminate by agreement.
  4. The Provider may withdraw if:
  5. The Client is in arrears for more than 30 days.
  6. Does not provide necessary cooperation for more than 30 days.
  7. The Client may withdraw if:
  8. The Provider is late with performance for more than 30 days.
  9. Other reasons stated in the agreement, order, or law.
  10. Withdrawal must be in writing and state the reason.
  11. The right to contractual penalties and compensation for damages remains.
  12. Provider's notice: 1 month without giving a reason.
  13. After termination, the Provider is obliged to hand over all outputs and documents.
  14. The Provider is not liable for the Client's losses due to termination.

Article XII. Final Provisions

  1. This Agreement is concluded electronically via a form published on the Provider's platform and does not require the preparation of counterparts in paper form. The electronic version of the Agreement, confirmed by sending data via the form available on the Pulsawork platform, has the same legal force as a hand-signed agreement. The Agreement becomes effective on the day the electronic form is sent.
  2. Legal relations are governed by the Commercial and Copyright Act of the Slovak Republic.
  3. In case of conflict, the order takes precedence.
  4. Invalidity of one part does not invalidate the whole agreement.
  5. The agreement expresses the true will of the parties.
  6. Changes and amendments only in writing.