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👋 Welcome to Pulsawork Onboarding!

I would like to express my sincere joy that you have decided to collaborate with us. Our entire team, along with myself, will strive to meet your requirements so that you can achieve your goals with the help of our product.

If you have any feedback, suggestions, or comments, please do not hesitate to contact us.

— Eduard Popovic, CEO

🧭 What’s Next? Your Onboarding Journey

1. Kick-off Meeting

  • Online meeting with your dedicated onboarding specialist
  • Introduction to core features and platform capabilities
  • Understanding your business needs and goals
  • 👉 Please book your onboarding call here: pulsawork.com/booking

2. Data Collection & Import

  • Submission of required documents and templates (employee lists, contracts, invoices, etc.)
  • Assistance with uploading files into the system
  • Data validation and structural setup by our team

3. Platform Configuration

  • Role and permission configuration
  • Notification and approval workflow setup
  • Custom module configuration for HR, payroll, reporting, and more

4. User Training

  • Interactive live training for HR, managers, and employees
  • Access to knowledge base, tutorials, and FAQ
  • Optional one-on-one consultations

5. Testing & Go-Live

  • Data and permission review
  • Pilot run and team feedback
  • Official launch of Pulsawork in your organization

6. Post-Go-Live Support

  • Dedicated support via chat, email, or phone
  • Regular platform updates and new features
  • Option to expand with additional modules

📝 Documents You'll Need (HR & Finance)

Please prepare the following documents to ensure a smooth onboarding:

  • Employee list with roles and payroll details
  • Employment contracts and amendments
  • Attendance and benefit policies (if available)
  • Data exports from your current HR/ERP system

📥 Download Import Templates

We provide pre-formatted Excel templates to import your key data quickly and reliably.

📄 Document Description Download
Employees Personal data of your employees Download XLSX
Employees + Contracts Includes both personal data and employment contract info Download XLSX
Candidates Candidate contact and CV info Download XLSX
Timesheets Timesheet log entries Download XLSX
Customers & Suppliers Business partner data Download XLSX
Cost Centers Departmental budget/cost center structure Download XLSX
Invoices Accounting invoice records Download XLSX

📁 All templates are also available at pulsawork.com/onboarding

❓ Need Help?

If you encounter any issues or questions during onboarding:

  • 💬 Use live chat inside the Pulsawork platform

💬 Stay Connected

We’d love to stay in touch and help you grow with Pulsawork:

Welcome on board!